Built to help you become the one

Unlimited Experience-Driven Value Creation is our core consulting module. It gives you unlimited access to the know-how of an experienced design strategist to help you:

  • optimise your entire experience ecosystem
  • maximise the value of your products, services and touchpoints
  • build a consistent brand

How it works

As a subscriber to our Unlimited EDVC module, we will help your organisation understand, implement and continuously leverage experience-driven value creation for business growth. This process is divided into three phases:

Phase 1: Take Off Audit

Identifying the strengths and weaknesses of your organisation’s experience ecosystem (brand experience, customer experience and product experience), using a combination of interviews, workshops and product/service testing.

Steps/Framework:

    • Design strategy review
    • Customer journey assessment
    • Brand perception analysis

Phase 2: Discovery and Optimisation

Developing strategies to enhance customer experience and deliver new, relevant customer value.

Deliverables:

    • Design strategy recommendations for your products, services and touchpoints
    • Action plans to eliminate pain points and create ‚moments of wow‘ along the customer journey
    • Recommendations and concepts to improve your company’s brand, customer and product experience

Phase 3: Continuous Improvement

Get ongoing strategic design advise and support in optimising your company’s experience ecosystem.

Services:

    • Regular strategy reviews and refinement sessions
    • Continuous guidance on product design, branding and experience design efforts
    • On-demand workshops and sparring sessions to identify and evaluate new product and service opportunities

What’s included

  • On-Site Kick-Off Meeting
    A personal meeting at the start of the collaboration (additional charges for clients outside Germany).

     

  • Full Audit of Your Company’s Experience Ecosystem
    We assess your company’s brand experience, customer experience and product experience.

     

  • Strategy Board
    Submit and organise your strategic questions and challenges online with Trello.
  • Weekly Creative Sparrings
    45-minute video calls to develop strategies, discuss ideas and get creative guidance.

  • Biweekly Workshops
    2-hour remote sessions to kick off new or address bigger challenges (on-site by appointment only).

  • Quicklift
    Get instant feedback on your design, innovation and branding challenges via WhatsApp or Signal.

Is it right for me?

The Unlimited EDVC module gives you ongoing access to a full suite of experience-driven value creation capabilities. If your organisation is lacking one of the following skills, this module is worth a try.

Brand Strategy

Define your organisation’s onlyness factor, unite your team around an ownable and differentiated identity, and align products, services and customer touchpoints at every interaction with a unified brand strategy.

Design Strategy

Strategic guidance and creative oversight on how to execute your products, services and touchpoints in the most beneficial way.

Experience Ecosystem Design

Create exceptional brand, customer and product experiences, understand which moments matter the most and how to optimise them.

Innovation Discovery

Find new and better ways to deliver value to your customers by identifying and resolving unsatisfactory product and customer experiences.

Pricing

2.975 € /month

Schedule a call

Unlimited EDVC

Get unlimited access to strategic expertise in Experience-Driven Value Creation.

Strategy Board

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Design Leadership

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Weekly Strategy-Calls

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Biweekly Workshops

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QuickLift

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Easy Payment

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Cancel or Pause Anytime

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Money Back Guarantee

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Unlimited EDVC is backed by our total satisfaction guarantee. Not only can you cancel and pause anytime you’d like, if it is not everything you expected, simply contact our customer service team in the first 30 days and they’ll return 100% of your payment, no questions asked. It’s that simple.

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